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Client Support Associate
SAINT CLOUD MN 56301
Category: Manufacturing, Publishing
  • Your pay will be discussed at your interview

Job code: lhw-e0-90613381

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  Job posted:   Wed Jun 6, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Client Support Associate
Client Support Associate


Location: Saint Cloud, MN, United States


Job # 11022859


Date Posted: 06-04-2018








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Title: Client Support Associate
Location: Saint Cloud, MN 56301
Salary: $20.00 Hourly
3-4 Month Contract
A thriving financial services company in Saint Cloud, MN is seeking a Client Support Associate. If you'd like to gain more experience within the financial services industry, we'd love to hear from you!
Job Responsibilities:


+ Build relationships with advisors, their staff, and end clients


+ You can work independently to assist callers and tailor your support to meet their needs


+ Serve as the caller's primary point of contact


+ Be responsible for the full cycle of the caller's issue, from start to resolution


+ Feel comfortable handling complex and escalated issues from representatives and customers


+ Knowledge of various computer systems associated with the Broker/Dealer to accurately provide support to all parties as necessary


+ Maintain minimum call requirements and quality review scores in addition to assigned work schedule


+ Experience using a CRM (Client Relationship Management) tool


Qualifications & Experience:


+ Minimum education: High School Diploma


+ 2+ years client-service or call center experience


+ Experience working in the financial services industry


+ Ability to navigate through various computer systems, CRM systems proficiency preferred


+ BA in Finance, Accounting or Business, a plus









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