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Client Support Associate
Category: Manufacturing, Publishing
  • Your pay will be discussed at your interview

Job code: lhw-e0-90613381

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  Job posted:   Wed Jun 6, 2018
  Distance to work:   ? miles
  4 Views, 0 Applications  
Client Support Associate
Client Support Associate

Location: Saint Cloud, MN, United States

Job # 11022859

Date Posted: 06-04-2018

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Title: Client Support Associate
Location: Saint Cloud, MN 56301
Salary: $20.00 Hourly
3-4 Month Contract
A thriving financial services company in Saint Cloud, MN is seeking a Client Support Associate. If you'd like to gain more experience within the financial services industry, we'd love to hear from you!
Job Responsibilities:

+ Build relationships with advisors, their staff, and end clients

+ You can work independently to assist callers and tailor your support to meet their needs

+ Serve as the caller's primary point of contact

+ Be responsible for the full cycle of the caller's issue, from start to resolution

+ Feel comfortable handling complex and escalated issues from representatives and customers

+ Knowledge of various computer systems associated with the Broker/Dealer to accurately provide support to all parties as necessary

+ Maintain minimum call requirements and quality review scores in addition to assigned work schedule

+ Experience using a CRM (Client Relationship Management) tool

Qualifications & Experience:

+ Minimum education: High School Diploma

+ 2+ years client-service or call center experience

+ Experience working in the financial services industry

+ Ability to navigate through various computer systems, CRM systems proficiency preferred

+ BA in Finance, Accounting or Business, a plus

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